May 16, 2022

Five Questions to Ask When Choosing an Auto Collision Repair Shop | Wades Auto Collision

When the car needs an auto collision repair, it can pay to be picky about who you choose to fix it. Anyone wants to make sure that any repairs or part replacements are done the first time correctly, so you don't have to end up paying more later. Moreover, you should feel empowered to ask questions when choosing a shop.

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Five Questions to Ask When Choosing an Auto Collision Repair Shop | Wades Auto Collision 2

Below, take a look at a few questions you should ask before any repair work starts.

What Questions to Ask When Choosing an Auto Collision Shop?

  • Does the shop offer warranties?

When doing a replacement or repair, many shops will offer warranties if there is a failure with one of the parts replaced or the finished work. For instance, warranties can vary widely from shop to shop, so you should be sure to ask about them before agreeing to a repair. That way, you'll know what's covered under warranty and for how long.

  • What are the shop's certifications?

Auto Collision technicians and their repair shops can obtain various certifications to let consumers know what type of cars they are certified that specialize in repairing. These certifications consider many factors, including the experience and training of the repair technicians. That means it is the repair and safety protocols of the shops. 

Moreover, the most common certifications are the Inter-Industry Conference on Auto Collision Repairs (I-CAR), the National Institute of Auto Service Excellence (ASE), and OEM certifications.

  • Does the shop have positive customer reviews?

Whether a shop is trusted in the community, online reviews are great to determine. You can find or select reviews from real customers and other sites like Google, Facebook, and Yelp.

  • What services does the shop charge for?

Many shops offer free estimates for repairs, yet some do not. Before handing over the keys, ask the shop technician or an expert what their process is and what services they charge for it. It includes the services if they charge the diagnostic and estimates tests for the repair itself.

  • What are the repair options, and can you explain them to me?

Regardless of a technician's level of car knowledge, a good repair facility should be able to explain the repair process to any customer. Ask many questions when discussing a repair, including asking for an explanation of each and a full range of options.

Ask them to clarify in simple terms if you don't understand what's being said. You should fully understand what will happen with your vehicle before work begins.

  • Does it offer rental cars?

After checking their certifications as an auto body repair shop, you might want to ask them if they offer rentals cars to their customers. However, most people need to take cars for rent after handing over their vehicle to the body repair shop. If they have a rental agreement to be signed, you should visually inspect the vehicle before and after renting it. Additionally, you can take pictures with a smartphone.

  • Will you get written estimates?

 It is important to know if they can give you any written estimates before handing your car to the auto body repair shop. It will be useful to get an itemized bill after the repairs. If there is a big difference between the two bills, ask the shop for possible reasons.

Find an Auto Collision Shop Near You

If you're starting your auto collision shop search, find Wades Auto Collision to find answers to many of these questions and more right on the shop description page. In just a few clicks, you'll find shop certifications, location, customer reviews, hours, shop certifications, and contact information on over 20,000 shops. 

For more information, visit our website at https://wadesautocollision.com/ or contact us at (319) 377-9233.

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